Hershey’s Detailing · Glendale Heights, IL

Ceramic Coating
Warranty

Premium Protection. Lasting Confidence.

At Hershey’s Detailing, we stand behind our ceramic coating installations with a 1-Year Workmanship Warranty and up to 8 years of limited ceramic coating coverage.

01 Coating coverage

Choose your level
of protection.

Both packages offer the same types of limited coating-performance coverage. The primary difference is the length of the coverage period. A separate 1-Year Workmanship Warranty is included with each qualifying installation.

Five-year coverage

5-Year Ceramic Coating Warranty

05years
  • 5 years of limited coating-performance coverage.
  • Covers qualifying premature coating-performance failures.
  • Coverage begins on the documented installation date.
  • Approved claims receive the applicable corrective treatment.
  • Includes a separate 1-Year Workmanship Warranty.

All coverage, eligibility, and corrective treatment are subject to the applicable written warranty agreement.

02 Installation workmanship

1-Year
Workmanship Warranty

Professional Application. Guaranteed Craftsmanship.

Every qualifying ceramic coating installation performed by Hershey’s Detailing includes a 1-Year Limited Workmanship Warranty covering verified defects directly resulting from improper coating application.

Two distinct warranties.The 1-Year Workmanship Warranty covers qualifying installation-related defects. The separate 5-Year or 8-Year Limited Ceramic Coating Warranty addresses qualifying coating-performance failures.
Covered workmanship defects may include
  • Improper coating leveling resulting in visible high spots.
  • Application-related streaking or uneven coating coverage.
  • Other verified defects directly caused by improper installation.
Workmanship warranty terms
  • Coverage lasts 12 months from the documented installation date.
  • Applies to qualifying installation-related defects.
  • Does not cover damage caused by improper maintenance, physical damage, environmental contamination, or third-party work.
  • Issues must be inspected and confirmed by Hershey’s Detailing.
  • Approved claims receive the applicable corrective treatment at no charge, as specified in the warranty agreement.
03 Scope of coverage

What coverage
can address.

Potentially covered
  • Qualifying premature coating-performance failure.
  • Verified workmanship defects within the first 12 months.
  • Other qualifying issues expressly covered by the written warranty.
Not covered
  • Scratches, rock chips, and dents.
  • Collision damage or repainting.
  • Water spots and mineral deposits.
  • Bird dropping and chemical etching.
  • Improper washing or abrasive cleaning.
  • Unauthorized polishing or coating removal.
  • Neglect or improper maintenance.
  • Normal wear outside the defined warranty coverage.

All coverage is subject to the applicable written warranty terms.

04 Coating maintenance

Protect your
investment

Proper maintenance is essential for preserving your ceramic coating’s performance, appearance, and longevity.

Follow our ceramic coating care guide and any additional maintenance or inspection requirements in your written warranty agreement.

View Ceramic Coating Care Guide
05 Warranty claims

We stand behind
our work

If you have a concern about your coating, contact our team. We will inspect the issue and determine the next step under the applicable written warranty.

Contact Us About Your Warranty Or call (331) 231-0176
The claim process
  1. Contact Hershey’s Detailing

    Tell us about the issue you are experiencing.

  2. Provide installation details

    Share the vehicle and coating installation information, including your service date if available.

  3. Schedule an inspection

    We will arrange a professional inspection of the affected area.

  4. Receive a determination

    We will explain eligibility and the applicable corrective treatment under the warranty.

06 Frequently asked questions

Warranty
questions.

What’s the difference between the 5-year and 8-year warranties?

Both provide the same types of limited coating-performance coverage for qualifying premature failures. The primary difference is duration: five years or eight years from the documented installation date. Both qualifying packages include a separate 1-Year Workmanship Warranty.

What does the 1-year workmanship warranty cover?

It covers verified defects directly caused by improper coating application, such as visible high spots from improper leveling, application-related streaking, or uneven coverage. Hershey’s Detailing must inspect and confirm the issue.

When does my warranty coverage begin?

The applicable coverage period begins on the documented coating installation date.

What happens if my coating fails?

Contact us so we can inspect the finish and assess the issue under the written warranty. Approved claims receive the applicable corrective treatment specified in that agreement.

Does ceramic coating prevent scratches?

No. A ceramic coating does not make paint scratch-proof. Scratches, rock chips, and dents are outside the defined coverage.

Are water spots covered?

No. Water spots and mineral deposits are not covered. Dry the vehicle after washing and address deposits promptly using coating-safe methods.

How should I maintain my coating?

Follow our ceramic coating care guide and any additional maintenance or inspection requirements in your written warranty agreement.

Is the warranty transferable?

Transferability depends on the applicable written warranty agreement for the installed coating. Contact us with your installation details so we can identify the terms that apply.

How do I submit a warranty claim?

Email us or call (331) 231-0176 with details of the issue and your vehicle and installation information. We will arrange an inspection and explain the eligibility determination.

Warranty disclaimer

Hershey’s Detailing provides a 1-Year Limited Workmanship Warranty on qualifying ceramic coating installations and separate 5-Year or 8-Year Limited Ceramic Coating Warranties based on the selected package. All warranties are subject to the applicable written terms, exclusions, maintenance requirements, and remedies. Ceramic coatings do not prevent all forms of scratching, staining, chemical damage, or environmental deterioration.